jiliy.com Privacy Policy

1 Introduction

jiliy.com ("jiliy.com," "we," "us," "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy ("Policy") describes how jiliy.com collects, uses, stores, shares, and protects personal information in connection with the jiliy.com website, mobile platform, and all related services (collectively, the "Services").

This Policy applies to all users of jiliy.com, including registered players, visitors who browse the platform without registering, and any other individuals whose personal data jiliy.com processes in connection with the Services. By accessing or using jiliy.com, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with jiliy.com's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Data Controller

For the purposes of applicable data protection legislation, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jiliy.com acts as the Personal Information Controller in respect of the personal data it collects and processes in connection with the Services.

jiliy.com operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with all applicable data protection obligations imposed by Philippine law, including the requirements of the National Privacy Commission (NPC).

3 Personal Data We Collect

jiliy.com collects the following categories of personal data in connection with the provision of its Services:

4 How We Collect Your Data

jiliy.com collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access jiliy.com, including cookies, web beacons, pixel tags, and server logs that record technical and usage data.
• Third-Party Sources: Data received from identity verification providers, payment processors (e.g., GCash, PayMaya, partner banks), fraud prevention services, and PAGCOR or other regulatory bodies where required by law.
• Publicly Available Sources: In limited circumstances, jiliy.com may supplement your data with information from publicly available sources for the purpose of verifying your identity or detecting fraudulent activity.

5 How We Use Your Personal Data

jiliy.com uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your jiliy.com player account, including verifying your identity and age (21+ requirement) in accordance with PAGCOR regulations.
• Service Delivery: To provide access to games, process bets, calculate and credit winnings, and deliver all features of the jiliy.com platform.
• Financial Transactions: To process deposits and withdrawals via GCash, PayMaya, bank transfer, or debit card, and to maintain accurate financial records.
• Legal and Regulatory Compliance: To comply with obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR reporting obligations, and the Data Privacy Act of 2012.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other illegal conduct.
• Responsible Gaming: To monitor gameplay patterns, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of gambling-related harm.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Marketing and Promotions: To send you information about jiliy.com promotions, bonuses, and new features, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of jiliy.com.

6 Legal Basis for Processing

jiliy.com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary to perform our obligations under the Terms & Conditions you have agreed to, including account management, game provision, and financial transaction processing.
• Legal Obligation: Where processing is required to comply with a legal obligation, including AML reporting, PAGCOR regulatory requirements, and tax obligations under Philippine law.
• Legitimate Interests: Where processing is necessary for jiliy.com's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

7 Data Sharing & Disclosure

jiliy.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya / Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and debit card processors, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to verify player identity and comply with PAGCOR requirements.
• Game Software Providers: Licensed game developers and content providers whose games are available on the jiliy.com platform, to the extent necessary to deliver game services.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulatory obligation.
• Fraud Prevention Services: Third-party fraud detection and prevention providers engaged to protect the integrity of the jiliy.com platform.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by jiliy.com in connection with the operation of its business, subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jiliy.com's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

All third parties with whom jiliy.com shares personal data are required to process that data in accordance with applicable data protection law and jiliy.com's data processing standards.

8 Cookies & Tracking Technologies

jiliy.com uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and support security and fraud prevention functions. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the operation of the jiliy.com platform, including session management, login authentication, and security functions. These cookies cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymised data about how players use jiliy.com, helping us identify areas for improvement and optimise platform performance.
• Functional Cookies: Used to remember your preferences, such as language settings and game display options, to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of jiliy.com's marketing campaigns. These cookies are only placed with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliy.com platform. For more information about the specific cookies used, please refer to the cookie notice displayed when you first access jiliy.com.

9 Data Retention

jiliy.com retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML legislation.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a specific regulatory obligation.
• Support Communications: Retained for up to three (3) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it will be deleted or anonymised within thirty (30) days.

Upon expiry of the applicable retention period, jiliy.com will securely delete or anonymise your personal data in accordance with its data disposal procedures.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jiliy.com:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data jiliy.com holds about you, together with information about how it is processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by jiliy.com.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jiliy.com's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jiliy.com has processed your personal data in violation of the Data Privacy Act of 2012.

11 Data Security

jiliy.com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and jiliy.com's servers is encrypted using industry-standard SSL/TLS protocols.
• Access Controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis, with role-based access controls enforced across all systems.
• Secure Data Storage: Personal data is stored on secure servers with physical and logical access controls, regular security patching, and intrusion detection systems.
• Two-Factor Authentication: jiliy.com supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorised access.
• Regular Security Audits: jiliy.com conducts regular internal and third-party security assessments to identify and remediate vulnerabilities in its systems and processes.
• Data Breach Response: In the event of a personal data breach, jiliy.com will notify affected players and the National Privacy Commission within the timeframes required by the Data Privacy Act of 2012.

While jiliy.com takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jiliy.com immediately if you suspect any unauthorised access to your account.

12 Children's Privacy

jiliy.com's Services are strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. jiliy.com does not knowingly collect personal data from individuals under the age of 21. If jiliy.com becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.

13 Changes to This Policy

jiliy.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Where changes are material, jiliy.com will notify registered players via email or an on-platform notification prior to the changes taking effect.

The revised Policy will be published on the jiliy.com website with an updated effective date. Your continued use of jiliy.com following the publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using jiliy.com and may request account closure by contacting our support team.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or jiliy.com's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the jiliy.com platform
• Response Time: We aim to respond to all data-related enquiries within thirty (30) calendar days.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.